EUR card · ongoing rate

Rewards · first band

Advertised 2% BTC

Foreign-currency fee

Check final card exchange rate

Card issuance fee

Check current card tariff

Maintenance / subscription

Check current card tariff

Spend funded crypto · USDT / USDC / EURC / BTC / ETH / LTC

Submit the Sumsub identity verification required for card activation.

Before you apply

Check card issuance eligibility in your country of residence. Wallet self-custody does not establish control of funded card balances.

Regional availability is not individual approval. Figures refer to the selected card/plan; check tier, identity-document and delivery conditions.

A fixed processing time and return currency were not established for this program. Check the transaction and contact official support using the steps below.

Cancellations, refunds and support

Request a cancellation or return from the merchant and obtain a confirmation or refund reference. Record whether the card transaction is pending or settled.

Cancellation and subscriptions

Cancel subscriptions in the merchant account and check the next billing date. Freezing or closing a card does not cancel the merchant subscription.

Declined or unfamiliar transactions

Check the decline reason, balance, limits and activation status. For an unfamiliar payment, use the available card-lock control and notify official support promptly.

What to prepare for support

Prepare the merchant, date, amount, currency, transaction ID, status and refund reference. Ask support for the destination, expected posting date and dispute deadline. Do not send a full card number or wallet secret.

Brand and custody

Card issuer / operator

Official confirmation needed

Custody of funded balances

Official confirmation needed

Kolo describes 2FA and transaction AML screening. Official material mentions custodial and self-custody options, so funded-card self-custody is not established.